Nicholas Soames (Mid Sussex) (Con): May I welcome the efforts that the Minister is making and join in the tributes to the important and hard work of the border staff? Does my hon. Friend agree that these delays, which he has explained this afternoon, are not limited to Heathrow, as they apply to Gatwick and Stansted? While I know he agrees—and has made the point—that the delays harm Britain’s reputation, does he also agree that British business men who have to go in and out of the country all the time as they engage in the hard work of the export industry are extremely irritated by the way in which they are regularly kept in unacceptably long queues? I know that my hon. Friend will do his best to get this matter resolved, but will he acknowledge the fact that these queue problems really need to be resolved quickly?Several hon. Members rose —Mr Speaker: Order. It is always a great pleasure to hear the right hon. Member for Mid Sussex (Nicholas Soames). Erroneously, however, I called two Government Members in succession, so I will subsequently call two Opposition Members in succession to redress the balance.[Interruption.] It is certainly not the fault of the right hon. Member, to whose dulcet tones I feel sure we listened with considerable enthusiasm.Damian Green: If the rules can be relaxed for anyone, Mr Speaker, they should be relaxed for my right hon. Friend. I take the importance of what he says. It is of course annoying not just for British business men coming back, but for foreign business people who also want as smooth a procedure as possible. That is why we worked so hard to introduce the e-passport gates. With every year that passes, 10% more British people get a new modern passport that enables them to use those gates, which can often provide a considerable improvement in itself. This debate is bedevilled by anecdote, with everyone having an individual story to tell, either good or bad. My own is that I came through Heathrow last Thursday and used the e-gates. I am happy to say that from arriving in the immigration hall to leaving took precisely four minutes.